Retract settings

When you are using an API setup for Area 1, you cannot prevent mail from reaching a recipient’s mailbox.

However — so long as you also have journaling, BCC or MS Graph configured — you can set up message retraction to take post-delivery actions against suspicious messages. These retractions happen through API integrations with Microsoft 365 and Google Workspaces (Gmail).

​​ Retraction options

Once you set up retraction, you can retract messages manually or set up automatic retractions to move messages matching certain dispositions to specific folders within a user’s mailbox. Refer to Gmail and Office 365 guides for detailed information regarding these options.